Family Run. Family Focused. Building Independence Together.
Launch Point Support Services helps NDIS participants build everyday independence — with support that's steady, respectful, and built around your goals, not ours.
Every plan looks different. Here's where most journeys with us begin.
Support to join classes, sports, outings, or social groups — whatever helps you feel connected.
Support with everyday tasks, so day-to-day life runs smoothly.
Building confidence and independence in the skills that support your long-term goals.
We provide transport to and from appointments, activities, and outings.
A family run provider — from owner to support workers.
Launch Point Support Services was founded after seeing that too many people and families were being let down by support providers who lacked genuine care, reliability, and accountability.
We saw a gap in the sector for a support service that focused on doing the basics properly — showing up, being trustworthy, communicating clearly, and genuinely caring about the people we support.
We wanted to create a service where families could feel confident knowing their loved ones were being supported by people who treated them with respect, patience, and understanding.
As a family-run organisation, we provide a more personal approach to support. We are not focused on simply delivering a service — we focus on building real relationships, helping people develop confidence, and supporting individuals to achieve greater independence in their everyday lives.
Launch Point was created with one goal: to provide reliable, honest, and family-focused support that people can trust.
Whether you're plan-managed or self-managed, our approach stays the same — support that starts with listening.
Launch Point Support Services proudly supports participants throughout South West Sydney and surrounding regions, including Macarthur, Camden, Campbelltown, Wollondilly and the Southern Highlands.
Not sure if you're within our service area? Get in touch — we're always happy to discuss your support needs.
Monday – Friday: 8:00am – 6:00pm
Weekend and after-hours supports available by prior arrangement.
Here's what you can count on from day one.
Consistent support workers, so you always know who's turning up.
Individualised support built around your goals, not a fixed checklist.
Fully compliant — police checked, WWCC and First Aid certified.
Launch Point Support Services supports NDIS participants who are looking for reliable, person-centred support that focuses on their individual needs, goals, and interests. We work with participants and their support networks to understand what matters most to them and provide support that helps them move towards greater independence.
Launch Point Support Services works with NDIS participants who are self-managed or plan-managed. If you are unsure whether our services are suitable for your situation, we encourage you to get in contact so we can discuss your needs and explain how we may be able to support you.
Launch Point Support Services provides personalised support focused on helping individuals build confidence, develop skills, and increase independence in their everyday lives. Our supports include individualised 1:1 support, community participation, skill development, social activities, and assistance to work towards personal goals in a way that is meaningful to each person.
Launch Point Support Services was created after seeing the need for a more genuine, reliable, and trustworthy approach to disability support. As a family-run service, we focus on building real relationships with the people we support and their families. We believe quality support starts with consistency, clear communication, and treating every person with respect. Our goal is not just to provide a service, but to help people build confidence, develop independence, and achieve their personal goals.
We understand that trust and consistency are important when receiving support. Where possible, we aim to match participants with suitable support workers and maintain consistent relationships so participants feel comfortable, supported, and confident.
Yes. Your support should be based around your goals, interests, and what is important to you. Whether you want to build everyday skills, access the community, try new activities, connect socially, or work towards personal goals, we will work alongside you to create support that is meaningful and enjoyable.
Yes. With your consent, we value working alongside families and support networks to provide a better understanding of your goals, preferences, and what support works best for you. We believe strong communication between participants, families, and support workers helps create better outcomes.
Getting started is simple. Contact us through our website, by phone, or by email and we will arrange an initial conversation to understand your needs, goals, and the type of support you are looking for. From there, we can discuss whether Launch Point is the right fit and what the next steps would look like.
Send an enquiry or booking request below, or reach us directly by phone or email.
At Launch Point Support Services, we respect your privacy and are committed to protecting the personal information you provide. Any information submitted through our enquiry forms is used only to respond to your enquiry, understand your support needs, and provide information about our services. We do not share your personal information with third parties without your consent, unless required by law. Your information is stored securely and handled in accordance with applicable privacy obligations.